Privacy Policy for ANCHORWEALTH SOLUTIONS

Last Updated: May 29, 2025

ANCHORWEALTH SOLUTIONS ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in compliance with Canadian federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA). This policy applies to all personal information collected through our website, www.anchorwealthsolutions.com (the "Website"), and other services provided by ANCHORWEALTH SOLUTIONS.

By using our Website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Website or provide us with your personal information.

1. Definitions

  • Personal Information: Information about an identifiable individual, including but not limited to name, contact details, financial information, Social Insurance Number (SIN), credit history, or other data that can identify you.

  • Commercial Activity: Any transaction, act, or conduct that is of a commercial nature, including the provision of financial services by ANCHORWEALTH SOLUTIONS.

2. Scope and Application

This Privacy Policy applies to all personal information collected, used, or disclosed by ANCHORWEALTH SOLUTIONS in the course of providing financial services, including through our Website. As a private-sector organization operating in British Columbia, we are subject to:

  • PIPEDA: Applies to our collection, use, or disclosure of personal information in the course of commercial activities, particularly for interprovincial or international transactions.

  • PIPA: Governs our handling of personal information within British Columbia, including client and employee information.

This policy does not apply to anonymized or aggregated data that cannot be used to identify an individual.

3. Collection of Personal Information

We collect personal information to provide financial services, improve our Website, and comply with legal and regulatory obligations. The types of personal information we may collect include:

  • Contact Information: Name, email address, phone number, mailing address.

  • Financial Information: Bank account details, credit history, income, assets, liabilities, investment preferences, or other financial data required for services such as financial planning or investment management.

  • Identification Information: Social Insurance Number (SIN), date of birth, or government-issued ID for identity verification or tax purposes.

  • Website Usage Data: IP address, browser type, device information, and analytics data (e.g., pages visited, time spent on the Website) collected via cookies or similar technologies.

  • Other Information: Information you provide through forms, inquiries, or communications with us.

We collect personal information directly from you when you:

  • Fill out forms on our Website (e.g., contact or service request forms).

  • Register for an account or subscribe to our services.

  • Communicate with us via email, phone, or other channels.

  • Use our Website, subject to your consent for cookies or analytics.

We may also collect information from third parties (e.g., credit reporting agencies) with your consent or as permitted by law.

4. Consent

We obtain your consent for the collection, use, and disclosure of your personal information, except where permitted or required by law (e.g., for legal compliance or fraud prevention). Consent may be:

  • Express: Provided through a specific action, such as checking an "I Agree" box when submitting a form.

  • Implied: Inferred from your actions, such as continuing to use our Website after being notified of this Privacy Policy.

You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions. Withdrawal of consent may limit our ability to provide certain services.

5. Use of Personal Information

We use your personal information for the following purposes:

  • To provide financial services, such as financial strategies, investment advice, or account management.

  • To verify your identity and comply with anti-money laundering (AML) and know-your-client (KYC) regulations.

  • To process transactions, including payments or investments.

  • To communicate with you, respond to inquiries, or provide customer support.

  • To improve our Website and services through analytics and user feedback.

  • To comply with legal and regulatory obligations, such as tax reporting or audits.

  • To protect against fraud, unauthorized transactions, or other liabilities.

6. Disclosure of Personal Information

We do not disclose your personal information to third parties except as described below or with your consent:

  • Service Providers: We may share personal information with third-party service providers (e.g., payment processors, IT providers, or analytics services) to facilitate our services. These providers are contractually obligated to protect your information and comply with applicable privacy laws.

  • Legal Requirements: We may disclose personal information to comply with legal obligations, such as court orders, subpoenas, or regulatory requirements under the Bank Act, Income Tax Act, or other legislation.

  • Fraud Prevention: We may share information with authorities or other entities to investigate or prevent fraud, money laundering, or other illegal activities, as permitted by law.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a successor entity, subject to confidentiality obligations.

  • Cross-Border Transfers: Some of our service providers may store or process data outside Canada (e.g., in the United States). Such data may be subject to foreign laws, such as the USA Patriot Act, which may require disclosure to authorities under certain circumstances. We ensure that third parties implement safeguards consistent with Canadian privacy laws.

7. Security Measures

We implement reasonable security arrangements to protect your personal information against unauthorized access, use, disclosure, or loss, as required by PIPEDA and PIPA. These measures include:

  • Physical Safeguards: Secure storage of records in restricted-access locations.

  • Technical Safeguards: Encryption, firewalls, secure sockets layer (SSL) for Website data transmission, and individual user IDs with complex passwords.

  • Organizational Safeguards: Privacy training for employees, a designated Privacy Officer, and policies to limit access to personal information on a need-to-know basis.

We regularly review our security practices to address evolving risks, such as phishing or data breaches, and conduct privacy impact assessments (PIAs) as required by PIPA.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law (e.g., tax or financial regulations). For example:

  • Financial records may be retained for seven years as required by the Income Tax Act.

  • Other personal information is retained only as long as needed for the provision of services or to resolve disputes.

When personal information is no longer needed, we securely destroy, erase, or anonymize it in a manner that prevents unauthorized access.

9. Your Rights

Under PIPEDA and PIPA, you have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you and how it is used or disclosed.

  • Correction: You may request corrections to inaccurate or incomplete personal information.

  • Complaint: You may file a complaint about our handling of your personal information.

  • Withdrawal of Consent: You may withdraw consent for certain uses or disclosures, subject to legal or contractual restrictions.

To exercise these rights, please contact our Privacy Officer (details below). We will respond to access or correction requests within 30 days, as required by PIPA, unless an extension is permitted.

10. Cookies and Website Analytics

Our Website uses cookies and similar technologies to enhance functionality, analyze usage, and improve our services. Cookies may collect information such as your IP address, browser type, or pages visited. You can disable cookies in your browser settings, but this may affect the functionality of our Website.

We use third-party analytics services (e.g., Google Analytics) to track Website performance. These services may process data outside Canada, and we ensure they comply with privacy laws. For more details, see our Cookie Policy [insert link to Cookie Policy, if applicable].

11. Children’s Privacy

We do not knowingly collect personal information from individuals under 19 without parental consent, in accordance with British Columbia’s privacy laws. If we learn that we have collected such information, we will delete it promptly.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing personal information.

13. Privacy Complaints

If you have concerns about our handling of your personal information, please contact our Privacy Officer. You may also file a complaint with:

  • Office of the Privacy Commissioner of Canada (for PIPEDA-related issues):
    30 Victoria Street, Gatineau, QC K1A 1H3
    Toll-free: 1-800-282-1376
    Website: www.priv.gc.ca

  • Office of the Information and Privacy Commissioner for British Columbia (for PIPA-related issues):
    PO Box 9038, St. Prov. Govt., Victoria, BC V8W 9A4
    Phone: 250-387-5629
    Website: www.oipc.bc.ca

We maintain a clear and accessible complaint process, as required by PIPA, and will investigate all complaints promptly.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our Website with the "Last Updated" date. We encourage you to review this policy periodically.

15. Contact Us

For questions, requests, or complaints regarding this Privacy Policy or your personal information, please contact our Privacy Officer:

ANCHORWEALTH SOLUTIONS Privacy Officer

Email: CEO@anchorwealthsolutions.com
Phone: 672-204-4806

By using our Website or services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting ANCHORWEALTH SOLUTIONS with your personal information.